Store Policies Backup
ALL SALES ARE FINAL.
- IF YOU RECEIVE A DEFECTIVE PRODUCT PLEASE EMAIL US AT SUPPORT@LIVINGROOMRETAIL.COM
- FOR PRE-ORDER CANCELATIONS PLEASE SEE NEXT PARAGRAPH.
- WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. THESE CLAIMS MUST BE MADE WITH THE SHIPPING COMPANY.
- PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS UPON CHECKOUT, WE ARE NOT RESPONSIBLE FOR UNDELIVERABLE PACKAGES DUE TO INCORRECT ADDRESSES.
- PLEASE NOTE THAT WE WILL NEED TO CHARGE ADDITIONAL SHIPPING FEES TO RE-SEND A PACKAGE (THESE INCLUDE PACKAGES SENT BACK TO OUR WAREHOUSE DUE TO INCORRECT ADDRESS & EXCHANGES).
- WE CANNOT BE HELD LIABLE FOR PACKAGES THAT ARE LOST OR DAMAGED EN ROUTE.
Occasionally customers received items that are defective. Please contact email@example.com with your Order Number and a description of the issue (preferably with photos), and we will likely send a replacement.
Occasionally, international shipments are subject to customs fees. We are unable to anticipate these charges, and our shipping costs do not take them into account. As a result, the customer is solely responsible for any fees paid upon receipt. Thank you for understanding.
Sales tax is charged to those orders shipped within the State of California. Sales tax is not charged to orders outside of California.
CUSTOMER SERVICE HOURS
Mon - Fri: 9am - 5pm
If you have emailed us at firstname.lastname@example.org please expect a reply during these times. Our facilities are typically closed during the weekends. Thank you!